At JTEX, we respect your privacy and are committed to protecting all data and information you provide when using our website or any of our services. This Privacy Policy explains how we collect information, how we use it, and what your rights are regarding your data.

1. Information We Collect

We may collect the following information when you use our website or contact us:

  • Name and contact information such as email address and phone number.

  • Location data (if permission is granted).

  • Booking or service request information.

  • Any other information you voluntarily enter through our forms or communication channels.

2. How We Use the Information

We use the information we collect for the following purposes:

  • To confirm and fulfill requested transportation services.

  • To improve user experience and develop our services.

  • To communicate with you for offers or to respond to inquiries.

  • To send updates or notifications related to bookings or services.

  • To comply with local regulations and laws when required.

3. Information Protection

We are committed to protecting your data from unauthorized access, disclosure, alteration, or destruction by using:

  • Advanced security protocols.

  • Encryption of sensitive data.

  • Internal restrictions on access to information within the company.

4. Information Sharing

We do not sell or rent your personal data to any third party. We may share certain information with our partners only when necessary to provide optimal service, such as with driver companies or technology providers, and always under agreements that ensure complete confidentiality.

5. Cookies

Our website may use cookies to enhance your browsing experience and analyze site performance. You can disable cookies through your browser settings; however, some features may not function properly if cookies are disabled.

6. Your Rights

  • You have the right to request access to, modification, or deletion of your personal data.

  • You can request to stop receiving any marketing communications at any time.

  • You may contact us to exercise these rights using the contact methods provided on the website.

7. Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend reviewing it regularly.

8. Contact Us

If you have any inquiries or requests related to the Privacy Policy, you can contact us at:
Email: info@jtex.sa